Better converstaions at work and beyond

What people are saying.

  • "Whatever I ask Penny I always know that I will get the common sense answer.”

    — Asa Sandhu (Recruitment)

  • “Whatever the course, I know that it will make a difference to the Team. Penny always delivers."

    — Jenny Black (Staff Side Secretary)

  • “Whatever it is, Penny looks for solutions, not problems.”

    — Lorna Smith (Education Officer)

How better conversations have helped.

  • "I've had numerous emails from colleagues attending today's session on 'Active Listening' asking me to pass on their thanks to you. You did a fantastic job, Penny, absolutely perfect!"

    Christine Jackson (Housing Co-operative)

  • Learning how to listen and to support staff has resulted in great staff retention in a competing industry. Also the course on keeping legal was very useful. The skills learnt would help any business.

    Independent Education Establishment

  • The course on conflict was thought provoking and revolutionary. The phone a friend follow-up service I have found invaluable. Penny is always there to answer questions.

    Chris Stanbra (Small Business Owner)